Unable to print or scan? Fret not!
Here at Newscan, we offer remote support to help troubleshoot your issues in a more efficient way.
Simply click on the picture below to download Teamviewer/Anydesk to your PC and run the download,
then give us a call at 607 556 2889 and look for our IT support team!

For Windows PC

Teamviewer Quick Support Windows OS Download Link
Anydesk Windows OS Download Link


Anydesk MacOS Download Link

IT Services

✓ Unlimited E-mail, remote rectification and telephone-based support.
✓ Server support (Microsoft Windows Server) excluding Microsoft SQL/any other non-Windows Network Operating System
✓ Desktop / Laptop support, excluding all new equipment machine setup, installation and configuration
✓ Infrastructure support including firewall, router, switches and Wireless LAN / Access Point
✓ Application support including Office 365 and Anti-Virus Software ONLY & other third party softwares*
✓ Coordination with external vendor(s) for problems / issues escalation till resolution
✓ Excludes all audit services from third party’s vendors on Software & Hardware
✓ Onsite Solution Engineer deployment, if IT issue is not able to be rectified remotely**

* Third party software or applications including but not limited to. Microsoft SQL and other Databases is not supported.
** Token(s) will be deducted according to number of hour spent onsite.